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6-page generic policy on information security incident management.


Information security incidents must be reported, managed and resolved in a professional and efficient manner.  Important lessons must be drawn out and learnt in order to reduce the possibility of the same or similar incidents occurring repeatedly.  This policy lays out key aspects of incident management and the corresponding responsibilities.


Delivered as an editable MS Word document, easily customized for your organization's specific needs.

Incident management policy

  • Template policy on incident management


    Updated June 2018. 


    See also the policies on:

    • Incident reporting
    • Digital forensics
    • Compliance and enforcement
    • BCM Business Continuity Management